Current shipment informations

 

Dear Friends,

Unfortunately, we are also affected by the current crisis. Our studio in Berlin stays temporarily closed, but our online shop is open. You can order us as usual and we will send your order.

Please check before sending to a business address, if packages are currently accepted there.

 

 

Shipping to Europe

Shipping of orders to Germany and Europe is currently possible without problems.

For detailed information you can also have a look at the website of the German Post: > Deutsche Post | current information on the Coronavirus

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Shipping outside of Europe

 

USA

Unfortunately there are new conditions for shipping outside of Europe. Our shipping partner Deutsche Post cannot deliver our parcels to USA at the moment. That’s why we have to use DHL for shipping. DHL currently charges 35€ shipping cost plus a crisis surcharge of 20€ for each shipment to the USA. That results in 55€ for each parcel to the USA. We are really very sorry about this, but we have to adjust our shipping costs accordingly. If you are willing to cover the surcharge, we will gladly accept and ship your order. We hope very much that the situation will change as soon as possible so that we can again offer our regular shipping costs.

 

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In these countries shipping is unfortunately not possible at the moment:

  • China, Hongkong und Macao
  • Japan
  • Singapur
  • Argentinien
  • Kanada
  • Mexiko
  • Uruguay
  • Australien
  • Neuseeland

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Shipping to all other countries should be possible. To make sure that shipping to your country is possible at the moment you can check the website of the German Post: > deutsche Post | aktuelle Informationen zum Coronavirus or contact us at: orders@raubdruckerin.de

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