Processing time

When you order from us, we need a maximum of 4 days to process your order. We then hand it over to our shipping partner.

The delivery times below refer to the shipping time after your order has been handed over to the shipping company. Please add our processing time of up to 4 days to the delivery time shown for your destination.

As soon as your order is on its way, you will receive an email with a tracking number. Please note that this email is sent directly by the shipping company, not by us. If you don't receive it, please also check your spam folder.

Delivery times & shipping costs

Germany
1–3 days | 5 €
Free shipping from 70 €

European Union
We currently ship within the EU to Belgium, Denmark, France and the Netherlands.
2–5 days | 11 €
Free shipping from 100 €

Please note: We currently do not ship to other EU countries.

UK & Switzerland
3–7 days | 13 €
Free shipping from 100 €

Canada
6–9 days | 13 €
Free shipping from 120 €

USA
7–10 days | 38.50 €
Free shipping is not available for the USA.

Rest of the World
6–16 days | 17 €
Free shipping from 170 €

Delivery times for some destinations within this zone are approximately:

Australia: 10–16 days
Middle East: 6–10 days
Africa: 7–12 days
Japan: 7–10 days
China: 7–14 days
South America: 8–16 days

Additional information

Sometimes shipping to certain remote or isolated regions can be unexpectedly expensive and exceed the standard rates shown above. If this happens, we will contact you before shipping and ask whether you would like to cover the additional costs or prefer to cancel the order.

Customs & taxes

For orders shipped outside the European Union, additional customs duties, import taxes or other fees may apply. These costs are not included in our shipping prices and are the responsibility of the recipient.

Please note that we have no control over customs procedures or fees charged by the destination country.